From the Viva Raw website:
To our customers,
We desired to share additional information regarding our recent recall of Turkey and Puppy recipes from Lot 21244. Out of an abundance of caution we’ve got notified all customers who purchased this product in a certain timeframe, nevertheless, only Lot 21244 is affected. At the underside of this page, one can find the complete notice that was emailed to our potentially affected customers.
Background
During an inspection, FDA tested samples of Viva Turkey for Dogs and located samples from Lot 21244 were positive for Listeria monocytogenes. All products produced in Lot 21244 were slated for destruction and we conducted a recall directly with the third party warehouses with whom we work.
After receiving a customer report, we realized some product from this lot was inadvertently released from the third party warehouses. We promptly made the FDA aware and as soon as we received their review & approval, expanded the recall to notify our customers.
Our Actions
In addition to direct correspondence with potentially affected customers, we’re also providing answers to commonly asked questions below.
If you continue to have questions after reviewing all the data and would love to succeed in us, you may accomplish that at info@vivarawpets.com or at 919-371-8882 from Monday-Friday, 9:00am-5:00pm EST. We are desperate to enable you to and know that the health & safety of your pets at all times come first.
More information is out there on the Viva Raw website here: https://vivarawpets.com/pages/lot-21244-recall
FDA recall notification: https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/viva-raw-issues-voluntary-recall-dog-and-cat-food-including-select-viva-turkey-recipes-lot-21244-due